HELP DESK · 使用帮助

Let’s get your stamp moving.

Answers to the usual questions—and a real inbox for everything else.

CONTACT

Need a hand?

Tell us what happened, your iPhone model, iOS version, and Stipo version. Screenshots help too.

yiwangyijiang@gmail.com请附上设备型号、iOS 版本、App 版本和问题截图。
Why does Stipo ask for camera or photo access?

Camera access lets you take a new photo. Photo Library access lets you import a picture or save a finished stamp. You can change these permissions anytime in iOS Settings.

Are location and microphone access required?

No. Location is only used when you choose to add place and local weather context to a stamp. Microphone access is only needed when you record a voice memo.

Where are my stamps stored?

Your stamps and related content are stored on your device. If you enable iCloud sync, supported content is also stored in your private iCloud database.

How do I use iCloud sync?

If iCloud sync is available for your plan and enabled in Stipo, your stamps and related content are stored in your private iCloud database so they can appear on your Apple devices signed into the same account.

Can I add a note or voice memo?

Yes. Open a stamp to add or edit its note. You can also record a voice memo when microphone permission is enabled.

中文速览

邮了么的相机与相册用于拍摄、导入和保存;定位与麦克风都是可选权限。

邮票、文字笔记和语音默认保存在设备本地。定位只在你主动添加地点或当地天气时使用,麦克风只在你录制语音时使用。

如果你开启 iCloud 同步,支持的邮票内容会保存到你的私有 iCloud 数据库,并在登录同一 Apple 账户的设备间同步。

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